Questions?

Need assistance? Have a question? Check out the list of frequently asked questions below. If you don't find the answer you're looking for, please feel free to contact us by e-mail at: info@santopropane.com

1) Can I get propane the same day I call?
2) Is propane safe to use in my home?
3) Is propane dangerous to the environment?
4) How can I be sure I'm handling propane gas properly in my home?
5) Is propane really a convenient fuel?
6) What is your return/refund policy?
7) How do I contact the company?

1) Can I get propane the same day I call?
Usually yes! Call by noon to ensure time to deliver to your home. The Keep Full program is the best way to be sure you do not run out of propane and it is easy to sign up - just give us a call.

2) Is propane safe to use in my home?
Propane is a safe fuel to use in your home and business. Propane has a narrow range of flammability and cannot be ingested like gasoline or alcohol fuels because it is released as a vapor from a pressurized container.

3) Is propane dangerous to the environment?
No. Propane is an approved, clean fuel listed in the 1990 Clean Air Act and the Energy Policy Act of 1992. Propane is one of the cleanest burning of all fossil fuels. Tests conducted by the U.S. Environmental Protection Agency show that propane-fueled vehicles produce 30 percent to 90 percent less carbon monoxide and about 50 percent fewer toxins and other smog-producing emissions than gasoline engines. Propane also is nontoxic, so it's not harmful to soil or water. Refueling a propane vehicle takes about the same amount of time as refueling a gasoline vehicle. Nationwide, propane refueling infrastructure consists of more than 10,000 public and private sites.

4) How can I be sure I'm handling propane gas properly in my home?
Click on the link to www.propanecouncil.org for detailed answers to your safety questions.

5) Is propane really a convenient fuel?
Yes. In the United States there are approximately 25,000 retail dealers making propane readily available for most homeowners. Propane is stored in portable tanks, so it can be used in areas beyond gas mains. To fuel homes, large tanks can be buried underground because propane is a nontoxic, nonpoisonous fuel that doesn't contaminate aquifers or soil.

6) What is your return/refund policy?
Santo Propane Company has no return/refund policy. Call us if you have any questions.

7) How do I contact the company?
Please feel free to contact us with your questions, comments, or suggestions. We welcome your feedback!

Santo Propane Company

Phone: 254-646-2237
Second Phone: 800-448-7803
Fax: 254-646-3333
Cell: 817-279-3106

info@santopropane.com

Address:
P.O. Box 189
Lipan, TX  76462